FreezerRepair.center (844) 456-4651Mon–Sat, 8am–8pm Book a visit
A tall stainless steel built-in freezer column stands flush in white kitchen cabinetry in a US home, its door open on lit glass shelves and pull-out bins of frozen food.

Viking
Freezer Repair

Viking freezers repaired at home, with the frost, the fans and the door seal checked on the first visit.

(844) 456-4651

Mon–Sat, 8am–8pm

  • 1 freezer types
  • 6 problems we see
  • 7 error codes

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

Viking freezers,
specifically.

Viking’s standalone freezers are full-height built-ins: 7 Series integrated all freezer columns in 18 and 24-inch widths, and 5 Series and Professional 30 and 36-inch all freezers. They report trouble through lit indicators such as HIGH TEMP and DOOR OPEN and sensor messages such as oPn and Shr.

The Viking lineup

Builds1 freezer type

Freezer column

Called out forStandalone Freezer Not Freezing

and 5 more problems on Viking

Repairs we do10 repairs, on any make

Freezer diagnostic visit · Freezer compressor and start relay repair · Freezer sealed system and refrigerant leak repair · Freezer defrost system repair

Error codesoPn · Shr · HIGH TEMP · DOOR OPEN · POWER

7 Viking codes with a page of their own

The Viking
lineup.

Viking builds 1 of the 4 freezer types this site covers. Which one decides how the visit is planned.

All freezer types
Column

Freezer column

3 of the problems we see on Viking come up on it Freezer column repair

What is particular
to Viking.

We work on Viking 7 Series integrated all freezers (VFI7180, VFI7240 and their FFI and MVFI versions) and 5 Series and Professional built-in all freezers (FDFB5303, FDFB5363, VCFB5303, VCFB5363 and older 5362 models).

Indicator lights, not code numbers

The 5 Series panel has named lights for DOOR OPEN, HIGH TEMP and POWER, plus SHOW and SAB for its modes. Knowing which light is on and whether it blinks or glows tells us most of what we need.

A sensor alarm with two answers

The temperature sensor alarm shows oPn for an open sensor circuit and Shr for a shorted one. Either way, the sensor or its wiring needs a meter test.

A two-hour high temperature delay

On 5 Series built-ins the HIGH TEMP alarm waits until the freezer has been too warm for two hours. By the time it sounds, food near the door may already be softening.

A condenser designed to resist clogging

Viking uses a pin and tube condenser meant to shed dust, but its manuals still include condenser cleaning. A warm built-in in a dusty kitchen still gets its condenser checked.

Parts

Sensors, controls, hinges and ice maker parts differ between the 7 Series columns and the 5 Series built-ins. Older discontinued models may need parts ordered after the first visit.

Repair or replace

A built-in Viking all freezer fits a custom opening, so repairs to sensors, fans, hinges or the control are nearly always the better choice. Replacement is worth weighing only after a sealed-system failure on an older unit.

Book your Viking visit

What we are
called out for.

On Viking, most often standalone freezer not freezing.

All problems

Viking error codes

All Viking codes
A white upright freezer standing in a tidy US garage with its door closed, a small dial appliance thermometer resting on a shelf beside it next to an open cooler filled with ice and wrapped packages. Food at risk now

Standalone Freezer Not Freezing

6 causes, cheapest first

 An open ice-filled cooler on a basement floor holding neatly stacked frozen packages, a closed white chest freezer behind it and a probe food thermometer lying on its lid. Food at risk now

Freezer Warming Up With Food Inside

5 causes, cheapest first

 The inside of an open stainless upright freezer in a home pantry, its rear panel and air vent covered in a thick white coat of frost and the top wire basket dusted with snow over wrapped packages.

Heavy Frost Buildup in the Freezer

5 causes, cheapest first

 A close view of the edge of a white chest freezer lid resting slightly open at one corner, a strip of torn gray gasket and a thin band of frost along the rim below it.

Freezer Door or Lid Not Sealing

5 causes, cheapest first

Not a
Viking?

Viking is one of 28 freezer makes on this site. The other 27 each have a page of their own.

All 28 brands

Viking freezer repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions about
Viking freezers.

What do oPn and Shr mean on a Viking freezer?
Both come from the temperature sensor alarm. oPn means a sensor reads as an open circuit and Shr as a short; the sensor or its wiring needs testing.
Why is the HIGH TEMP light on my Viking built-in freezer?
The freezer has been too warm for two hours. Check the door and the food first, then book a visit if the alarm returns with the door shut.
What does Max Freezer mode do on a Viking?
On the 5 Series it drops the freezer to its coldest setting for 6 hours, then returns to your setting. It is useful before loading a lot of food.

Back to your everyday

Book your Viking visit.

Have the freezer's model number ready — on Viking it decides which parts come on the first visit.

Schedule a repair Call (844) 456-4651
(844) 456-4651 Schedule a repair