A tall stainless steel built-in freezer column stands flush in white kitchen cabinetry in a US home, its door open on lit glass shelves and pull-out bins of frozen food.

JennAir
Freezer Repair

JennAir freezers repaired on site, from a warm column to a door alarm that will not stay quiet.

(844) 456-4651

Mon–Sat, 8am–8pm

  • 2 freezer types
  • 6 problems we see
  • 5 error codes

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

JennAir freezers,
specifically.

JennAir sells built-in column freezers in several widths, usually installed beside a column refrigerator, and 24-inch undercounter refrigerator-freezer drawers. Its columns report trouble through named alerts such as Over Temp, Power Outage and Door Open, and list F-style codes for service.

The JennAir lineup

What is particular
to JennAir.

We work on JennAir built-in column freezers, including panel-ready 24-inch columns, and on 24-inch undercounter refrigerator-freezer drawers. The column freezer's Use and Care Guide W11362247 covers its controls and alerts.

A freezer that stands on its own

JennAir says each column is a single cooling unit that never shares humidity or odor with its neighbor. A warm freezer column is diagnosed by itself, even when the refrigerator beside it is fine.

Two zones, two sensors

JennAir's column freezer manages two zones with separate sensors, and a deli drawer can be set to Assorted, Spirits or DeepFreeze. A drawer that seems too warm may just be on a different zone setting.

A power switch behind the toe kick

The column's power switch hides behind the removable toe kick at the bottom. A column that is dark and silent is checked there before anything else.

Named alerts on the panel

The freezer panel shows Power Outage, Over Temp and Door Open, and a showroom mode that turns cooling off. Knowing which one is lit tells us whether the column failed or was set that way.

Parts

Column parts, panels and control boards are ordered by the model and serial number on the column's label. Built-in parts can take extra time to arrive.

Repair or replace

A JennAir column is built into cabinetry and matched to its partner column, so repair is the default. Replacement is weighed mainly after a sealed-system failure on an older column.

Book your JennAir visit

Not a
JennAir?

JennAir is one of 28 freezer makes on this site. The other 27 each have a page of their own.

All 28 brands
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions about
JennAir freezers.

What does Over Temp mean on my JennAir column freezer?
The freezer has stayed unusually warm. After installation the alert repeats every 1½ hours until the freezer drops below 15°F. Press the Over Temp indicator to silence it and check the food.
My JennAir freezer column is lit but not cooling. What happened?
It may be in showroom mode, which turns cooling off and leaves only the interior lights working. Hold the top and bottom zone icons together for 3 seconds to leave it.
Where is the power switch on a JennAir column freezer?
Behind the toe kick at the bottom. Pull the toe kick off its brackets to reach it.
JennAir shows an F3E1 or FDE0 code on my freezer column. What does it mean?
JennAir lists those codes for its freezer column but publishes no meaning or owner steps for them. Write the code down and book a visit.

Back to your everyday

Book your JennAir visit.

Have the freezer's model number ready — on JennAir it decides which parts come on the first visit.

(844) 456-4651 Schedule a repair