A garage wall outlet with a freezer plug in it and a GFCI outlet beside it, its small reset button popped out, a white chest freezer standing just below.

JennAir column freezer Power Outage indicator: the power was off and it warmed up

On JennAir column freezers, the Power Outage indicator tells you the supply to the freezer was off long enough for its temperature to rise.

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Mon–Sat, 8am–8pm

  • Power and voltage
  • Freezer diagnostic visit
  • Source: JennAir

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

Before you book,
in this order.

Each step comes from JennAir's own guidance for Power Outage on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Check the food: anything still hard or with ice crystals can stay frozen.

02

Keep the door closed while the column recovers.

03

Check the breaker and the power switch behind the toe kick if the column is dark.

04

If the indicator appears without a known outage, book a visit.

Still there?

It usually turns into freezer diagnostic visit. Book with the code and the model number.

What not to do

The Power Outage light does not mean the column is broken. It reports that the house supply went off, not that a part failed.

What you may
notice with it.

The freezer problems Power Outage tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Where Power Outage usually leads

Freezer diagnostic visit.

In JennAir's own words

freezer has been off and the freezer temperature has risen.
JennAir Use and Care Guide W11362247C, column refrigeration JennAir Use and Care Guide W11362247C, column refrigeration

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir built-in column freezers covered by Use and Care Guide W11362247.

JennAir Power Outage freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Power Outage.

Can I clear Power Outage myself?
Check the food: anything still hard or with ice crystals can stay frozen. If it comes back, it needs a visit.
What does the Power Outage light on my JennAir freezer column mean?
The power was off and the freezer warmed up. Check the food and keep the door shut while it recovers.
How do I keep food frozen in a JennAir column during a long outage?
JennAir suggests 2 pounds of dry ice per cubic foot, which keeps food frozen for 2 to 4 days, or moving food to a frozen food locker.
My JennAir column is dark after an outage. What should I check?
The breaker, then the power switch behind the toe kick at the bottom of the column.

Back to your everyday

Still showing Power Outage?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair