FreezerRepair.center (844) 456-4651Mon–Sat, 8am–8pm Book a visit
A technician arriving in a garage with a tool bag, an upright freezer ahead, seen from behind.

Book a visit

Book a freezer
repair visit.

This form is all it takes to book a freezer visit. There is no card to enter, and you owe nothing until a technician has checked the freezer and told you what it needs.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Three short steps
  • Price before any work
  • No payment to book

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What the form asks,
and why.

What you write here reaches the technician ahead of the visit, which makes it likelier that the right relay, sensor or fan motor is already in the van. Sending it commits you to nothing; the freezer is priced only after it has been diagnosed.

Have the model number to hand if you can find it: where the model plate is covers the usual places.

Rather talk? (844) 456-4651

Step oneWhich freezer, and what it is doing

Upright, chest, built-in column or undercounter, the make, and whether the food is softening, frost is building, it runs without stopping, it is loud or it leaks. That decides who comes out and which relays, sensors and gaskets travel along.

Step twoA day and a time that suit you

Choose a day and a window that let you get on with things rather than waiting in all day.

Step threeReaching the freezer

Where the freezer stands, whether that is the garage, the basement or the kitchen, and a number the technician can call on the day. Mention whether you rent or own, and any side gate, garage code, parking tip or pet we should know about.

After you book,
the visit.

The three steps above are the booking. These four are what happens once a technician is in your home.

What repairs cost
01

Temperatures read before any part is named

The technician measures the cabinet and the air at the coil, listens to the compressor and the fans, and checks the defrost system and the door or lid seal while the freezer runs.

02

A figure before the work begins

You hear what the freezer needs and what it costs before a single part is fitted. If a new freezer makes more sense than this repair, you hear that as well.

03

The common freezer parts in the van

Start relays, overload protectors, thermostats, fan motors, defrost timers and sensors usually ride along. A compressor, a sealed system repair, a control board or a gasket cut for one model is ordered by number, so giving that number when you book can spare a second visit.

04

Brought back down to 0 degrees

With the new part fitted, the technician checks that the compressor starts, the fans turn and the cabinet is falling toward 0 degrees Fahrenheit, and tells you how long to wait before loading the food back in.

Before the
technician arrives.

Three things that make the first visit the only one.

What a code means

Keep the door or lid closed

Every look inside lets the cold out. Open it only to move food, and if the wait is long, put the food in a working freezer or a cooler with ice rather than checking it again and again.

Copy any code or alarm pattern

If the display shows letters or a light keeps flashing, write down what it shows and how many flashes. The same code can point to different parts on different makes.

Clear the way to the freezer

Move the bikes, boxes or laundry from around the unit so the back, the base and the grille can be reached. Note when the trouble started and what came just before it: a power outage, a move, a heat wave or a freezer packed full after a big shop.

Where we
come out.

Nine metros. If your street is not listed, give the address in the form and we will say straight away.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about booking.

Does it cost anything to book a freezer visit?
No. There is no card, no deposit and nothing held. The freezer is diagnosed first, you hear the repair and its figure in plain terms, and nothing is fitted until you agree.
Where is the model number on my freezer?
An upright freezer usually carries it on the inside wall near the top or along the door frame, a chest freezer on the back or under the rim of the lid, a built-in column inside the door near the top, and an undercounter freezer inside the door opening or behind the bottom grille. If it has worn off or sits behind a wall of boxes, book anyway; the technician reads it during the visit.
Can I phone instead of booking my freezer visit online?
Yes. The number and our hours are at the top of every page. The form goes to the same people, and it still works when every line is busy.
What if my freezer is not worth fixing?
The technician says so at the diagnosis and explains the reason before any repair is priced. An old chest freezer with a failed compressor and a newer upright with a worn relay are very different decisions, and working out which one you have is part of what the visit is for.

Not ready to book?

Start from what it is doing.

Every symptom we see, what each one usually means, and the causes in the order they are worth checking.

See the problems
(844) 456-4651 Schedule a repair