A digital temperature display on the lid rim of a white chest freezer in a garage, flashing a warm reading, with the lid closed and nobody in the frame.

Viking HIGH TEMP light: the freezer has been too warm for two hours

On 5 Series built-ins, the HIGH TEMP light glows and the alarm sounds once the freezer has been too warm for two hours; the tone stops when the temperature is back to normal.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Freezer thermostat and temperature control repair
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What HIGH TEMP
actually means.

On 5 Series built-ins, the HIGH TEMP light glows and the alarm sounds once the freezer has been too warm for two hours; the tone stops when the temperature is back to normal. 7 Series integrated columns sound the alarm and flash the display when the temperature passes the allowed limit.

Viking freezer display · also shown as High Temperature Alarm

What to do when HIGH TEMP shows on the freezer

Before you book,
in this order.

Each step comes from Viking's own guidance for HIGH TEMP on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Check the food right away and move anything soft to another freezer or a cooler with ice.

02

Make sure the door is shut and sealing, and look for a recent large load of warm food.

03

If the light and alarm come back with the door shut, book a visit.

Still there?

It usually turns into freezer thermostat and temperature control repair. Book with the code and the model number.

What not to do

HIGH TEMP is not a sensor failure code; those show as oPn or Shr. It also does not clear the problem when you press ALARM OFF; it only silences the tone.

What you may
notice with it.

The freezer problems HIGH TEMP tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Where HIGH TEMP usually leads

Freezer thermostat and temperature control repair.

Thermostat, temperature sensor or garage kit · low to moderate.

In Viking's own words

High temperature alarm sounds and the “HIGH TEMP” light glows if the refrigerator or the freezer temperature is too high for two hours.
Viking Use & Care Manual, 5 Series built-in all refrigerators and all freezers (FDFB5303, VCFB5303 and siblings) Viking Use & Care Manual, 7 Series integrated all refrigerator and all freezer (VFI7180, VFI7240 and siblings)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking 5 Series and Professional built-in all freezers (FDFB5303, FDFB5363, VCFB5303, VCFB5363 and custom panel versions). Viking 7 Series integrated all freezer columns (VFI7180, VFI7240, FFI and MVFI versions).

Viking HIGH TEMP freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about HIGH TEMP.

Can I clear HIGH TEMP myself?
Check the food right away and move anything soft to another freezer or a cooler with ice. If it comes back, it needs a visit.
How long does a Viking freezer wait before the HIGH TEMP alarm?
On 5 Series built-ins, two hours of high temperature. That means the food has already been warming for a while when the light comes on.
Why did my Viking HIGH TEMP alarm sound after a power outage?
While the power was off the freezer warmed up, and after power returns it takes time to pull back down. The alarm ends on its own once the temperature is normal.
Can I silence the Viking high temperature alarm?
Yes, with ALARM OFF, but the cause is still there. Check the door and the food, and book a visit if it keeps happening.

Back to your everyday

Still showing HIGH TEMP?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair