A digital temperature display on the lid rim of a white chest freezer in a garage, flashing a warm reading, with the lid closed and nobody in the frame.

Frigidaire HI on a chest freezer display: the cabinet is warmer than you set

On Frigidaire's digital chest freezers, HI in the temperature display is the high temperature alert.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Freezer thermostat and temperature control repair
  • Source: Frigidaire

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What HI
actually means.

On Frigidaire's digital chest freezers, HI in the temperature display is the high temperature alert. It shows when the inside has gone warmer than the set level, for example after the lid was left open, a large load of unfrozen food, or an outage. Any button clears the alert, but the cause still needs to be found.

Frigidaire freezer display · also shown as Hi, High Temperature Alert

What to do when HI shows on the freezer

Before you book,
in this order.

Each step comes from Frigidaire's own guidance for HI on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Close the lid firmly and check that nothing is holding it open or keeping the seal from touching.

02

Measure the food temperature and move anything soft to a working freezer or a cooler with ice.

03

Press any button to clear HI, then watch the display over the next few hours.

04

Book a visit if HI returns with the lid shut and no warm food added.

Still there?

It usually turns into freezer thermostat and temperature control repair. Book with the code and the model number.

What not to do

HI does not name a failed part; it only reports that the chest is warm. When the display shows E2 instead, the problem is the sensor, not the temperature.

Where HI usually leads

Freezer thermostat and temperature control repair.

Thermostat, temperature sensor or garage kit · low to moderate.

In Frigidaire's own words

If the temperature exceeds the set level, the display shows HI.
Frigidaire Chest Freezer user manual A31283301, High Temperature Alert Frigidaire Chest Freezer user manual A31283301, clearing the alert

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Frigidaire convertible chest freezers with a digital temperature display. Frigidaire's upright models report the same condition with a red High Temp light instead.

Frigidaire HI freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about HI.

Can I clear HI myself?
Close the lid firmly and check that nothing is holding it open or keeping the seal from touching. If it comes back, it needs a visit.
How long can food stay in my Frigidaire chest freezer after HI appears?
That depends on how warm it got, so measure the food itself. Frigidaire says a closed chest keeps frozen food frozen for at least 120 hours in an outage, which is why keeping the lid shut matters most.
My Frigidaire chest shows HI every morning. What does that pattern suggest?
A repeating HI with the lid shut points to a lid seal, a hinge that lets the lid rise, a hot room, or a cooling system losing ground. Book a visit so the cause is measured rather than guessed.
Does clearing HI on a Frigidaire chest freezer fix anything?
No. Pressing a button only silences the alert. If the chest is still warm, HI comes back once the control sees the temperature above the set level again.

Back to your everyday

Still showing HI?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair