A digital temperature display on the lid rim of a white chest freezer in a garage, flashing a warm reading, with the lid closed and nobody in the frame.

Dacor abnormally high temperature alert for a column freezer in SmartThings

Dacor freezer columns linked to the SmartThings app can raise an alarm when the freezer reaches abnormally high temperatures.

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Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Freezer thermostat and temperature control repair
  • Source: Dacor

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Three short steps, about a minute.

or call (844) 456-4651

What Abnormally high temperature
actually means.

Dacor freezer columns linked to the SmartThings app can raise an alarm when the freezer reaches abnormally high temperatures. The alert arrives on the phone, not as a code on the cabinet, and it means frozen food may be starting to soften.

Dacor freezer display · also shown as high temperature alarm (SmartThings)

What to do when Abnormally high temperature shows on the freezer

Before you book,
in this order.

Each step comes from Dacor's own guidance for Abnormally high temperature on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Check the freezer right away: ice cream and meat should be hard; if they are soft, move them to another freezer or a cooler with ice.

02

Keep the door closed, confirm the display has power, and look for a door left ajar or vents blocked by packages.

03

If the temperature does not recover within a few hours, book a visit and mention the SmartThings alert and the time it arrived.

Still there?

It usually turns into freezer thermostat and temperature control repair. Book with the code and the model number.

What not to do

This alert does not by itself name the part that failed. It can follow a long door opening, a power cut or a large load of warm food, so rule those out before assuming a sealed system problem.

What you may
notice with it.

The freezer problems Abnormally high temperature tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Where Abnormally high temperature usually leads

Freezer thermostat and temperature control repair.

Thermostat, temperature sensor or garage kit · low to moderate.

In Dacor's own words

This alarm is triggered when the freezer has abnormally high temperatures.
Dacor Built-In Freezer (DRZ18980, DRZ24980, DRZ30980, DRZ36980) user manual Dacor Built-In Freezer (DRZ18980, DRZ24980, DRZ30980, DRZ36980) user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Dacor DRZ series freezer columns connected to the SmartThings app; the app also lists a Self Check item that detects abnormal operation.

Dacor Abnormally high temperature freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Abnormally high temperature.

Can I clear Abnormally high temperature myself?
Check the freezer right away: ice cream and meat should be hard; if they are soft, move them to another freezer or a cooler with ice. If it comes back, it needs a visit.
Where does the Dacor high temperature alert appear?
In the SmartThings app, under the column's alarms. The cabinet itself has no matching letter code, so owners without the app will notice warm food rather than a message.
Is my food safe after a Dacor abnormally high temperature alert?
It depends on how warm it got and for how long. Food that still has ice crystals can usually be refrozen, while items that thawed completely should be judged by type and time. Keep the door shut while you decide.
Can the SmartThings Self Check help a technician with a warm Dacor column?
Yes. Self Check detects abnormal operation, and its result together with when the alert started helps narrow the cause before the panel comes off.

Back to your everyday

Still showing Abnormally high temperature?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair