The control panel inside the door of a stainless upright freezer, a small lock symbol and a fast freeze symbol lit, the shelves below stocked with wrapped food.

Dacor freezer column door alarm sounding with a blinking indicator

With Door Alarm enabled, which is the factory default, a Dacor built-in freezer sounds and blinks the alarm indicator once a door has been open for more than 2 minutes.

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Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Dacor

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Three short steps, about a minute.

or call (844) 456-4651

What Door Alarm
actually means.

With Door Alarm enabled, which is the factory default, a Dacor built-in freezer sounds and blinks the alarm indicator once a door has been open for more than 2 minutes. It is a reminder to close the door, not a report of a broken part.

Dacor freezer display · also shown as door alarm indicator blinking

What to do when Door Alarm shows on the freezer

Before you book,
in this order.

Each step comes from Dacor's own guidance for Door Alarm on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Close the door firmly and check that no bin, bag or ice bucket is holding it slightly open.

02

Wipe the gasket and look for a fold or tear along the hinge side if the alarm starts again soon after closing.

03

If the door is shut and the alarm still sounds, write down what the display shows and book a visit to check the door switch and hinge.

Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

What not to do

The door alarm does not mean the freezer has lost temperature. Warming inside the cabinet is reported separately, through the abnormally high temperature alarm in the SmartThings app.

What you may
notice with it.

The freezer problems Door Alarm tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

In Dacor's own words

a door is left open for more than 2 minutes, the alarm will sound and the alarm indicator will blink.
Dacor Built-In Freezer (DRZ18980, DRZ24980, DRZ30980, DRZ36980) user manual Dacor Built-In Freezer (DRZ18980, DRZ24980, DRZ30980, DRZ36980) user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Dacor DRZ series built-in freezer columns (18, 24, 30 and 36 inch). The same Door Alarm button also switches the display between °F and °C when held for 3 seconds.

Dacor Door Alarm freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Door Alarm.

Can I clear Door Alarm myself?
Close the door firmly and check that no bin, bag or ice bucket is holding it slightly open.
Can I turn off the door alarm on my Dacor freezer column?
Yes. A short press on Door Alarm enables or disables it. Holding the same button for 3 seconds changes the temperature scale instead, so press briefly.
Why does my Dacor freezer beep with the door closed?
A door that looks closed may not be sealed, for example when a drawer sits proud or the gasket is folded. If the seal is good and the alarm persists, the door sensing part needs a technician.
How long can a Dacor column door stay open before it beeps?
Dacor sets the threshold at more than 2 minutes. Loading groceries quickly and closing the door between trips keeps the alarm quiet and the frozen food colder.

Back to your everyday

Still showing Door Alarm?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair