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The control panel inside the door of a stainless upright freezer, a small lock symbol and a fast freeze symbol lit, the shelves below stocked with wrapped food.

Electrolux DEMO on a freezer column: cooling is switched off for the showroom

DEMO on the IQ-Touch control of an Electrolux all-freezer column means showroom mode is on.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What DEMO
actually means.

DEMO on the IQ-Touch control of an Electrolux all-freezer column means showroom mode is on. In this mode the panel and lights work but cooling has stopped, so the column warms toward room temperature. It is cleared from the panel by holding minus and ICE MAKER together for ten seconds.

Electrolux freezer display · also shown as Demo mode

What to do when DEMO shows on the freezer

Kind of codeMode, not a failure

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

Usually leads toNo repair

Move any food that has softened to a working freezer or a cooler with ice.

Shows up asStandalone Freezer Not Freezing

A standalone freezer not freezing shows it on a thermometer long before the food goes soft: packages give under your thumb, a tub of stock is slush at the center, and the cabinet air feels cool rather than biting.

MakeElectrolux

Electrolux freezers serviced where they stand, whether that is a kitchen, a pantry or a basement.

SourceElectrolux Freezer use and care guide A16366405, troubleshooting

Electrolux all-freezer columns covered by use and care guide A16366405 (IQ-Touch control display inside the cabinet).

Before you book,
in this order.

Each step comes from Electrolux's own guidance for DEMO on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Move any food that has softened to a working freezer or a cooler with ice.

02

Press and hold minus and ICE MAKER together for ten seconds until DEMO disappears.

03

Keep the door closed and allow up to 24 hours for the column to reach its setting.

04

Book a visit if DEMO keeps coming back or the column stays warm once it has cleared.

Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

What not to do

DEMO is not an Electrolux failure code, and no part needs replacing to clear it. If the display is normal and the column is still warm, the cause is in the cooling system, not the setting.

What you may
notice with it.

The freezer problems DEMO tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Before you call

Standalone Freezer Not Freezing

All 6 causes, cheapest first

It also comes with

A white upright freezer standing in a tidy US garage with its door closed, a small dial appliance thermometer resting on a shelf beside it next to an open cooler filled with ice and wrapped packages. Food at risk now

Standalone Freezer Not Freezing

6 causes, cheapest first

No repair indicated

Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

How to read what your freezer is telling you

Electrolux
freezers.

Electrolux freezers serviced where they stand, whether that is a kitchen, a pantry or a basement.

Electrolux freezer repair

More Electrolux codes

SbHIGH TEMPPOWER OUTAGEDOOR OPEN

Mode, not a failure on other makes

Bertazzoni Door Unit OPENBosch Demo modeDacor oFFisher & Paykel Door alarmFrigidaire FbFulgor Milano Door Unit OPENGaggenau Door alarmGE Door Open
All 55 codes of this kind
A tall stainless steel built-in freezer column stands flush in white kitchen cabinetry in a US home, its door open on lit glass shelves and pull-out bins of frozen food. Electrolux builds this

Freezer column

A built-in, full-height freezer that stands alone in the cabinetry, often beside a matching fresh-food column, with a stainless or panel-ready door and an electronic control.

In Electrolux's own words

The control is in DEMO mode. cooling has stopped functioning.
Electrolux Freezer use and care guide A16366405, troubleshooting Electrolux Freezer use and care guide A16366405, leaving DEMO

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux all-freezer columns covered by use and care guide A16366405 (IQ-Touch control display inside the cabinet).

Electrolux DEMO freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about DEMO.

Can I clear DEMO myself?
Move any food that has softened to a working freezer or a cooler with ice.
Why would a brand-new Electrolux freezer column arrive in DEMO?
Floor models and some delivered units are left in showroom mode, where the display works but nothing cools. Clear it with the button combination before loading food.
Is my Electrolux column damaged after running in DEMO for days?
No. It simply sat at room temperature. Once DEMO is cleared, give it a full day to pull down, and discard any food that warmed.
The ice maker stopped too. Is that part of DEMO on an Electrolux freezer?
Without cooling the ice maker cannot freeze water, so it stops producing. Ice returns once the column is cold again.

Back to your everyday

Still showing DEMO?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

Schedule a repair Call (844) 456-4651
(844) 456-4651 Schedule a repair