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The control panel inside the door of a stainless upright freezer, a small lock symbol and a fast freeze symbol lit, the shelves below stocked with wrapped food.

GE upright freezer Door Open alarm: the door was left open

On GE FUF uprights, the control shows Door Open and sounds a tone once the door has been open for more than two minutes.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: GE

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What Door Open
actually means.

On GE FUF uprights, the control shows Door Open and sounds a tone once the door has been open for more than two minutes. Pressing Door Open silences the tone, but the message stays until the door closes, and the tone returns if the door is still open ten minutes later.

GE freezer display · also shown as Door open light

What to do when Door Open shows on the freezer

Kind of codeMode, not a failure

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

Usually leads toNo repair

Close the door firmly and look for a package, basket or shelf keeping it from sealing.

Shows up asFreezer Door or Lid Not Sealing

A freezer door or lid not sealing shows as a gap you can see or feel, a gasket that no longer grips, a lid that springs back up, or a door that swings open again after you push it.

MakeGE

GE freezers repaired at home, including the ones kept out in garages and basements.

SourceGE owner's manual 49-60763, FUF upright freezers

GE FUF14, FUF17 and FUF21 frost-free upright freezers with the electronic control on the door. Uprights with a dial control have no such panel.

Before you book,
in this order.

Each step comes from GE's own guidance for Door Open on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Close the door firmly and look for a package, basket or shelf keeping it from sealing.

02

Press Door Open if you need the door open for loading or cleaning.

03

Check that the freezer is level so the door swings shut on its own.

04

If Door Open appears with the door closed, book a visit to check the door switch and gasket.

Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

What not to do

Door Open is a reminder, not a sign that the freezer has failed. If it shows while the door is firmly shut, though, the door switch or the seal is the problem.

What you may
notice with it.

The freezer problems Door Open tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Before you call

Freezer Door or Lid Not Sealing

All 5 causes, cheapest first

It also comes with

A close view of the edge of a white chest freezer lid resting slightly open at one corner, a strip of torn gray gasket and a thin band of frost along the rim below it. Problem

Freezer Door or Lid Not Sealing

5 causes, cheapest first

No repair indicated

Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

How to read what your freezer is telling you

GE
freezers.

GE freezers repaired at home, including the ones kept out in garages and basements.

GE freezer repair

More GE codes

High TempFlashing temperature displayTurbo Freeze ONControl Lock ONDormant ModeRed lightYellow light flashingGreen light offGreen light blinking

Mode, not a failure on other makes

Bertazzoni Door Unit OPENBosch Demo modeDacor oFElectrolux DEMOFisher & Paykel Door alarmFrigidaire FbFulgor Milano Door Unit OPENGaggenau Door alarm
All 53 codes of this kind
A white single-door upright freezer stands against the wall of a tidy US home garage with its door open, showing wire shelves and door bins stocked with wrapped meat and frozen vegetables. GE builds this

Upright freezer

A tall, freestanding freezer with one front door and shelves or baskets inside, the kind that stands in a garage, a basement or a pantry as the household's second place for frozen food.

 A white chest freezer sits in an unfinished US home basement with its lid raised, showing a hanging wire basket and neatly stacked frozen packages inside. GE builds this

Chest freezer

A low, wide box with a lid that lifts from the top, cooled by coils wrapped inside its walls, the long-term freezer of basements, garages and utility rooms.

In GE's own words

If your door has been left open for more than 2 minutes, the control panel will display Door Open
GE owner's manual 49-60763, FUF upright freezers GE owner's manual 49-60763, FUF upright freezers

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE FUF14, FUF17 and FUF21 frost-free upright freezers with the electronic control on the door. Uprights with a dial control have no such panel.

GE Door Open freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Door Open.

Can I clear Door Open myself?
Close the door firmly and look for a package, basket or shelf keeping it from sealing.
Why does my GE upright freezer say Door Open when the door is shut?
The control thinks the door is open, which points to a door switch or a door that is not quite closing against its gasket. A visit can test both.
Can I silence the GE Door Open alarm while I restock the freezer?
Yes. Press Door Open once. The tone will come back if the door is still open ten minutes later.
My GE upright door will not swing closed by itself. What should I check?
GE suggests raising the front of the freezer slightly with the leveling legs so the door closes easily, and making sure no package holds it open.

Back to your everyday

Still showing Door Open?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

Schedule a repair Call (844) 456-4651
(844) 456-4651 Schedule a repair