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The lower back of an upright freezer pulled out from a garage wall, the access panel off and a small condenser fan beside the compressor, its blades gray with dust.

Perlick TCH: the condenser is running hot, clean the coils

TCH is the G5 alarm for high condenser temperature.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Fans and airflow
  • Freezer evaporator and condenser fan repair
  • Source: Perlick

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What TCH
actually means.

TCH is the G5 alarm for high condenser temperature. Perlick’s step is to clean the condenser coils as described in the maintenance section, and to book service if the alarm returns within a week.

Perlick freezer display

What to do when TCH shows on the freezer

Kind of codeFans and airflow

A fan that should have been turning is slow, stalled or stopped. Inside the cabinet, the fan pushes cold air off the coil and around the food; at the base or the back, a second fan cools the condenser so the compressor does not overheat. Ice rubbing on a blade, a package pushed against a vent and lint wrapped around a shaft are cleared before a motor is ordered.

Usually leads toFreezer evaporator and condenser fan repair

Replacing the fan that spreads cold air through a frost-free freezer, or the one that carries heat away from the condenser near the floor.

Shows up asFreezer Error Code

A freezer error code appears on the display: letters and digits, a flashing temperature, or a warning symbol, sometimes with an alarm and sometimes with the freezer still running.

MakePerlick

Perlick freezers repaired in place, whether the trouble is soft food, a stubborn alarm or frost on the walls.

SourcePerlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch freezer drawers page)

Perlick G5 undercounter models with the touch display, including the G5 Luxe 24-inch freezer drawers (URS24E61). The code appears in Alarm History, which keeps the last ten alarms with date and time.

Before you book,
in this order.

Each step comes from Perlick's own guidance for TCH on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Turn the unit off with the rocker switch or breaker, then clean the condenser coil as the manual describes.

02

Make sure nothing blocks the front grille, where the machinery takes in fresh air.

03

Turn the unit back on and book a visit if TCH repeats within a week.

Still there?

It usually turns into freezer evaporator and condenser fan repair. Book with the code and the model number.

What not to do

TCH is not a failed condenser fan code; that is FCF. It is also not the extra high version, TCX, which Perlick sends straight to service.

What you may
notice with it.

The freezer problems TCH tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Before you call

Freezer Error Code

All 7 causes, cheapest first

It also comes with

The glowing control panel on the front of a stainless undercounter freezer drawer in a home bar, a blurred, unreadable code beside a flashing warning light, an owner's manual lying open with out-of-focus pages on the counter above. Problem

Freezer Error Code

7 causes, cheapest first

Where TCH usually leads

Freezer evaporator and condenser fan repair.

Evaporator or condenser fan motor · low to moderate.
Book a visit What the job involves

Perlick
freezers.

Perlick freezers repaired in place, whether the trouble is soft food, a stubborn alarm or frost on the walls.

Perlick freezer repair

More Perlick codes

T1HT1LDO1DO2PWRP1FPEFTELTEYFEFUIX

Fans and airflow on other makes

Fisher & Paykel F15Sub-Zero 35 C 00
All 4 codes of this kind
Two stainless undercounter freezer drawers built into a US home bar island, the top drawer pulled out to show frost-free bins of ice cream pints and frozen fruit bags. Perlick builds this

Undercounter freezer

A 15- to 24-inch freezer or a pair of freezer drawers built in under a counter, in a kitchen island, a home bar, a basement or a pool house, venting from the front.

In Perlick's own words

TCH High Condenser Temperature Clean condenser coils per maintenance instructions.
Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch freezer drawers page) Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch freezer drawers page)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Perlick G5 undercounter models with the touch display, including the G5 Luxe 24-inch freezer drawers (URS24E61). The code appears in Alarm History, which keeps the last ten alarms with date and time.

Perlick TCH freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about TCH.

Can I clear TCH myself?
Turn the unit off with the rocker switch or breaker, then clean the condenser coil as the manual describes. If it comes back, it needs a visit.
How often should I clean the condenser on a Perlick freezer?
Follow the maintenance section of the G5 manual, and clean more often outdoors or near a pool, where dust and debris build up faster.
Can a hot patio cause Perlick TCH?
Yes. A high room temperature raises condenser temperature too. G5 units are rated to a 105°F room.
Does TCH mean my Perlick compressor is failing?
Not usually. Perlick’s first step is cleaning the coils; a compressor problem is only considered if TCH keeps returning.

Back to your everyday

Still showing TCH?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

Schedule a repair Call (844) 456-4651
(844) 456-4651 Schedule a repair