The top grille of a built-in stainless freezer column tilted open in a kitchen, a control board with its wire harness plugged in, seen close with nobody in the frame.

Liebherr Monolith Device failure with a failure number

On Monolith fully integrated freezers, an electronic problem brings up a Device failure screen with a number in the form XX0000 and asks you to contact service.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Control board and communication
  • Freezer control board and alarm repair
  • Source: Liebherr

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What Failure XX0000
actually means.

On Monolith fully integrated freezers, an electronic problem brings up a Device failure screen with a number in the form XX0000 and asks you to contact service. Pressing for about 2 seconds shows the number again, and Liebherr asks you to quote it.

Liebherr freezer display · also shown as Device failure

What to do when Failure XX0000 shows on the freezer

Before you book,
in this order.

Each step comes from Liebherr's own guidance for Failure XX0000 on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Write down the full failure number exactly as shown.

02

Check the freezer temperature and keep the door closed as much as you can.

03

Book a visit and quote the failure number, since Liebherr does not publish what each one means.

Still there?

It usually turns into freezer control board and alarm repair. Book with the code and the model number.

What not to do

Device failure is not the IceMaker failure or Connection failure screen, which Monolith shows separately and which do not require moving food. It is also not a temperature alarm, though you should still check the temperature.

What you may
notice with it.

The freezer problems Failure XX0000 tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Where Failure XX0000 usually leads

Freezer control board and alarm repair.

Control board, display, door switch or alarm · moderate to highest.

In Liebherr's own words

Failure XX0000 Please contact service
Liebherr use and care manual, Monolith fully integrated freezer (MF 1851 family) Liebherr use and care manual, Monolith fully integrated freezer (MF 1851 family)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monolith fully integrated freezer columns (MF 1851, MF 2451, MF 3051 family) with the SmartDevice display.

Liebherr Failure XX0000 freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Failure XX0000.

Can I clear Failure XX0000 myself?
Write down the full failure number exactly as shown. If it comes back, it needs a visit.
How do I see the failure number again on a Liebherr Monolith?
Press and hold for about 2 seconds on the alarm screen and the number comes back. Note it before you book.
Is a Monolith Device failure the same as an IceMaker failure?
No. The IceMaker failure screen only turns the ice maker off, and Liebherr says you do not need to move food for it. Device failure concerns the appliance electronics.
Should I empty my Monolith freezer when Device failure appears?
Not automatically. Watch the temperature, and move food to another freezer only if it starts to rise.

Back to your everyday

Still showing Failure XX0000?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair