The top grille of a built-in stainless freezer column tilted open in a kitchen, a control board with its wire harness plugged in, seen close with nobody in the frame.

Bertazzoni Error Code... on a freezer column: a numbered problem report

Bertazzoni freezer columns show Error Code with a number for functional problems the owner cannot solve.

(844) 456-4651

Mon–Sat, 8am–8pm

  • Control board and communication
  • Freezer control board and alarm repair
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 456-4651

What Error Code...
actually means.

Bertazzoni freezer columns show Error Code with a number for functional problems the owner cannot solve. Touching the Alarm button shows the message with its number for 3 seconds, and the info button holds it for 30 seconds; several messages appear one after another.

Bertazzoni freezer display · also shown as Error Code followed by a number

What to do when Error Code... shows on the freezer

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for Error Code... on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Touch the Alarm button, then the info button to hold the message, and write down every number shown.

02

Check whether the column is still cold, and move food if it is softening.

03

Book a visit with the numbers; Bertazzoni does not publish meanings for them.

Still there?

It usually turns into freezer control board and alarm repair. Book with the code and the model number.

What not to do

Error Code... is not Power Failure!! or Check condenser, which have their own words on the display. It is also not Demo Mode, where the column looks normal but does not cool.

What you may
notice with it.

The freezer problems Error Code... tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

Where Error Code... usually leads

Freezer control board and alarm repair.

Control board, display, door switch or alarm · moderate to highest.

In Bertazzoni's own words

touch the button Alarm and the display will show the error message with its error number code.
Bertazzoni Built-in Columns Freezer user manual (REF18FCIP, REF24FCIP, REF30FCIP /23)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni REF18FCIP, REF24FCIP and REF30FCIP freezer columns (/23 series, Professional, Master and Heritage). The REF18FCBIP and REF24FCBIP columns use a simpler panel with no message list.

Bertazzoni Error Code... freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about Error Code....

Can I clear Error Code... myself?
Touch the Alarm button, then the info button to hold the message, and write down every number shown. If it comes back, it needs a visit.
How do I read the number behind Error Code on a Bertazzoni column?
Touch Alarm to show it for 3 seconds, or press info to keep it on screen for 30 seconds. If there are several, they appear in turn.
Does Bertazzoni publish what each error number means?
No. The manual only says it is a functional problem for service. The number is for the technician.
Should I restart my Bertazzoni freezer when Error Code appears?
Bertazzoni suggests silencing messages that appear during start-up and leaving the column running for 10 to 12 hours with few door openings. A message that returns after that needs a visit.

Back to your everyday

Still showing Error Code...?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

(844) 456-4651 Schedule a repair