The control panel inside the door of a stainless upright freezer, a small lock symbol and a fast freeze symbol lit, the shelves below stocked with wrapped food.

Samsung oF on a convertible freezer: the showroom setting is holding the compressor off

oF is how Samsung's one-door convertible freezers show Cooling Off, a mode meant for store displays.

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  • Mode, not a failure
  • No repair needed
  • Source: Samsung

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What oF
actually means.

oF is how Samsung's one-door convertible freezers show Cooling Off, a mode meant for store displays. The fan motor and the lights keep working, which makes the unit look alive, but the compressor is held off, so the cabinet never gets cold. It is switched on or off by pressing Temp, Fridge and Lock together for five seconds, which is also how it gets turned on by accident.

Samsung freezer display · also shown as OF, Cooling Off

What to do when oF shows on the freezer

Before you book,
in this order.

Each step comes from Samsung's own guidance for oF on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Press and hold Temp, Fridge and Lock at the same time for five seconds until oF leaves the display.

02

Move any food that has softened to a working freezer or a cooler with ice while the cabinet pulls down.

03

Leave the door shut for several hours and check that the Freezer mode light is on and the set temperature is back.

04

Book a visit if oF will not clear, or if the compressor still does not start once the display is normal.

Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

What not to do

oF does not mean the compressor or the control has failed; the unit is doing exactly what the setting asks. If the display is normal and the cabinet is still warm, the cause lies elsewhere, such as a fan, the defrost system or the sealed system.

What you may
notice with it.

The freezer problems oF tends to arrive with. Answer these at the freezer before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

In Samsung's own words

In the Cooling Off mode, the refrigerator's fan motor and lights operate normally, but the compressors do not run
Samsung one-door BESPOKE user manual (DA68-04131S), Cooling Off Samsung one-door BESPOKE user manual (DA68-04131S), Cooling Off buttons Samsung one-door BESPOKE user manual (DA68-04131S), display

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented in the North American manual for the one-door BESPOKE convertible (RZ11T7474 family). Other Samsung one-door convertibles use the same Cooling Off idea; check that your panel has Temp, Fridge and Lock buttons.

Samsung oF freezer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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A parent and a child packing summer berries into bags beside an open upright freezer in a tidy garage
For the heart of your home.

Questions
about oF.

Can I clear oF myself?
Press and hold Temp, Fridge and Lock at the same time for five seconds until oF leaves the display.
How did my Samsung upright freezer end up showing oF?
Cooling Off is set by holding three buttons together for five seconds, so it can be left on from the store or triggered while cleaning the panel. It does not turn on by itself as a response to a problem.
The fan is blowing, so why is my Samsung Flex Column warm with oF lit?
In Cooling Off the fan and lights are allowed to run for display, but the compressor is not. Air moves without being chilled, which is why the cabinet feels normal inside at first and then warms up.
Will my Samsung freezer return to its old temperature after I clear oF?
It returns to normal control, but check the Freezer mode light and the set point on the display. Give it several hours with the door closed before judging how cold it gets.

Back to your everyday

Still showing oF?

Book with the code or the alarm pattern written exactly as the freezer shows it, the full model number, and whether the food is still frozen hard — when there is a code, that is where the diagnosis starts.

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