---
title: "Thermador freezer column stays at room temperature: demo mode is on"
description: "What Demo mode means on Thermador freezer column stays at room temperature: demo mode is ons, what to check before booking, and when it is not a failure at all."
url: "https://freezerrepair.center/error-codes/thermador-demo-mode/"
---

# Thermador freezer column stays at room temperature: demo mode is on

Thermador's Freedom freezer columns have a demo mode in the settings menu for showrooms.

## What Demo mode actually means.

Thermador's Freedom freezer columns have a demo mode in the settings menu for showrooms. With it on, the display and lighting work but the column does not cool, and Thermador warns that the appliance stays at room temperature. Switching demo mode off in the same menu restores normal cooling.

Thermador freezer display · also shown as Demo mode on

What to do when Demo mode shows on the freezer

### Kind of code Mode, not a failure

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

### Usually leads to No repair

Open the settings menu, go to Demo mode and select Off.

### Shows up as Standalone Freezer Not Freezing

A standalone freezer not freezing shows it on a thermometer long before the food goes soft: packages give under your thumb, a tub of stock is slush at the center, and the cabinet air feels cool rather than biting.

### Make Thermador

Thermador freezers repaired on site when they run warm, frost over or keep sounding off.

### Source Thermador freezer column use and care guide 8001153821, demo mode

Thermador Freedom freezer columns T18IF905SP to T36IF905SP (use and care guide 8001153821).

## Before you book, in this order.

Each step comes from Thermador's own guidance for Demo mode on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Open the settings menu, go to Demo mode and select Off.

02

Remove food that has warmed, since the column was at room temperature.

03

Keep the door closed for several hours, and book a visit if the column still does not cool.

### Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

### What not to do

Demo mode is a setting, not a broken part. If it is already off and the display is lit with no cooling, the problem is in the cooling system.

## What you may notice with it.

The freezer problems Demo mode tends to arrive with. Answer these at the freezer before anyone is booked.

[All problems](https://freezerrepair.center/problems/)

Before you call

### [Standalone Freezer Not Freezing](https://freezerrepair.center/problems/freezer-not-freezing/)

[All 6 causes, cheapest first](https://freezerrepair.center/problems/freezer-not-freezing/)

It also comes with

- [**Freezer Warming Up With Food Inside**](https://freezerrepair.center/problems/freezer-thawing-food-at-risk/)
- [**Freezer Error Code**](https://freezerrepair.center/problems/freezer-error-code/)

Food at risk now

### Standalone Freezer Not Freezing

6 causes, cheapest first

No repair indicated

## Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

[How to read what your freezer is telling you](https://freezerrepair.center/problems/freezer-error-code/)

## Thermador freezers.

Thermador freezers repaired on site when they run warm, frost over or keep sounding off.

[Thermador freezer repair](https://freezerrepair.center/brands/thermador/)

More Thermador codes

[Temperature alarm message](https://freezerrepair.center/error-codes/thermador-temperature-alarm/) [Door alarm message](https://freezerrepair.center/error-codes/thermador-door-alarm/) [SAB](https://freezerrepair.center/error-codes/thermador-sab/) [ALARM light flashing blue](https://freezerrepair.center/error-codes/thermador-drawer-alarm-light/)

Mode, not a failure on other makes

[Bertazzoni Door Unit OPEN](https://freezerrepair.center/error-codes/bertazzoni-door-unit-open/) [Bosch Demo mode](https://freezerrepair.center/error-codes/bosch-demo-mode/) [Dacor oF](https://freezerrepair.center/error-codes/dacor-of/) [Electrolux DEMO](https://freezerrepair.center/error-codes/electrolux-demo/) [Fisher & Paykel Door alarm](https://freezerrepair.center/error-codes/fisher-and-paykel-door-alarm/) [Frigidaire Fb](https://freezerrepair.center/error-codes/frigidaire-fb/) [Fulgor Milano Door Unit OPEN](https://freezerrepair.center/error-codes/fulgor-milano-door-unit-open/) [Gaggenau Door alarm](https://freezerrepair.center/error-codes/gaggenau-door-alarm/)

[All 55 codes of this kind](https://freezerrepair.center/error-codes/#family-mode)

Thermador builds this

### Freezer column

A built-in, full-height freezer that stands alone in the cabinetry, often beside a matching fresh-food column, with a stainless or panel-ready door and an electronic control.

Thermador builds this

### Undercounter freezer

A 15- to 24-inch freezer or a pair of freezer drawers built in under a counter, in a kitchen island, a home bar, a basement or a pool house, venting from the front.

## In Thermador's own words

> Do not store any food items in demo mode as the appliance remains at room temperature.

[Thermador freezer column use and care guide 8001153821, demo mode](https://media3.bsh-group.com/Documents/8001153821_C.pdf) [Thermador freezer column use and care guide 8001153821, troubleshooting](https://media3.bsh-group.com/Documents/8001153821_C.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador Freedom freezer columns T18IF905SP to T36IF905SP (use and care guide 8001153821).

## Thermador Demo mode freezer repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://freezerrepair.center/locations/)

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For the heart of your home.

## Questions about Demo mode.

### Can I clear Demo mode myself?

Open the settings menu, go to Demo mode and select Off.

### Where do I switch off demo mode on a Thermador freezer column?

Open the settings menu, move to Demo mode, choose Off and confirm. The column begins cooling as soon as the mode is off.

### My Thermador column was installed yesterday and is warm but lit. Is it demo mode?

That is the most likely reason if the lights and display work but nothing cools. Check the setting before arranging a repair.

### Does demo mode affect the ice drawer on a Thermador freezer column?

Yes, indirectly. Without cooling, the ice maker cannot freeze water, so ice production stops until the column is cold again.

---

**[Read on the site: Thermador freezer column stays at room temperature: demo mode is on](https://freezerrepair.center/error-codes/thermador-demo-mode/)**

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