---
title: "JennAir column freezer showroom mode: lights on, cooling off"
description: "What Showroom means on JennAir column freezer showroom mode: lights on, cooling offs, what to check before booking, and when it is not a failure at all."
url: "https://freezerrepair.center/error-codes/jennair-showroom/"
---

# JennAir column freezer showroom mode: lights on, cooling off

On JennAir column freezers, showroom mode is meant for retail display.

## What Showroom actually means.

On JennAir column freezers, showroom mode is meant for retail display. It turns the cooling off and disables every function except the interior lighting, and it is toggled by holding the top and bottom zone icons together for 3 seconds.

JennAir freezer display · also shown as Showroom mode

What to do when Showroom shows on the freezer

### Kind of code Mode, not a failure

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

### Usually leads to No repair

Hold the top and bottom zone icons together for 3 seconds to leave showroom mode.

### Shows up as Standalone Freezer Not Freezing

A standalone freezer not freezing shows it on a thermometer long before the food goes soft: packages give under your thumb, a tub of stock is slush at the center, and the cabinet air feels cool rather than biting.

### Make JennAir

JennAir freezers repaired on site, from a warm column to a door alarm that will not stay quiet.

### Source JennAir Use and Care Guide W11362247C, column refrigeration

JennAir built-in column freezers covered by Use and Care Guide W11362247.

## Before you book, in this order.

Each step comes from JennAir's own guidance for Showroom on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Hold the top and bottom zone icons together for 3 seconds to leave showroom mode.

02

Check that the set temperature returns on the display.

03

Move food elsewhere until the column is cold again.

04

If cooling does not start after leaving showroom mode, book a visit.

### Cleared?

The freezer is holding its temperature again and no part had to be replaced. If the same code comes back within a few days, or the packages start to soften again, book it as a fresh problem.

### What not to do

A lit column that is not cooling in showroom mode has not failed. The mode is doing exactly what it is designed to do.

## What you may notice with it.

The freezer problems Showroom tends to arrive with. Answer these at the freezer before anyone is booked.

[All problems](https://freezerrepair.center/problems/)

Before you call

### [Standalone Freezer Not Freezing](https://freezerrepair.center/problems/freezer-not-freezing/)

[All 6 causes, cheapest first](https://freezerrepair.center/problems/freezer-not-freezing/)

It also comes with

- [**Freezer Warming Up With Food Inside**](https://freezerrepair.center/problems/freezer-thawing-food-at-risk/)
- [**Freezer Error Code**](https://freezerrepair.center/problems/freezer-error-code/)

Food at risk now

### Standalone Freezer Not Freezing

6 causes, cheapest first

No repair indicated

## Nothing to repair.

A setting the freezer was put into, often by accident or by the store it came from, rather than a part that broke: a showroom or demo mode that lights the display while the compressor stays off, a fast freeze left running for days, a Sabbath setting that silences the alarms, a control lock, a door alarm reminding you the door stood open. Nothing has worn out, and the freezer's own buttons or manual put it back.

[How to read what your freezer is telling you](https://freezerrepair.center/problems/freezer-error-code/)

## JennAir freezers.

JennAir freezers repaired on site, from a warm column to a door alarm that will not stay quiet.

[JennAir freezer repair](https://freezerrepair.center/brands/jennair/)

More JennAir codes

[Over Temp](https://freezerrepair.center/error-codes/jennair-over-temp/) [Power Outage](https://freezerrepair.center/error-codes/jennair-power-outage/) [Door Open](https://freezerrepair.center/error-codes/jennair-door-open/) [Sabbath](https://freezerrepair.center/error-codes/jennair-sabbath/)

Mode, not a failure on other makes

[Bertazzoni Door Unit OPEN](https://freezerrepair.center/error-codes/bertazzoni-door-unit-open/) [Bosch Demo mode](https://freezerrepair.center/error-codes/bosch-demo-mode/) [Dacor oF](https://freezerrepair.center/error-codes/dacor-of/) [Electrolux DEMO](https://freezerrepair.center/error-codes/electrolux-demo/) [Fisher & Paykel Door alarm](https://freezerrepair.center/error-codes/fisher-and-paykel-door-alarm/) [Frigidaire Fb](https://freezerrepair.center/error-codes/frigidaire-fb/) [Fulgor Milano Door Unit OPEN](https://freezerrepair.center/error-codes/fulgor-milano-door-unit-open/) [Gaggenau Door alarm](https://freezerrepair.center/error-codes/gaggenau-door-alarm/)

[All 54 codes of this kind](https://freezerrepair.center/error-codes/#family-mode)

JennAir builds this

### Freezer column

A built-in, full-height freezer that stands alone in the cabinetry, often beside a matching fresh-food column, with a stainless or panel-ready door and an electronic control.

JennAir builds this

### Undercounter freezer

A 15- to 24-inch freezer or a pair of freezer drawers built in under a counter, in a kitchen island, a home bar, a basement or a pool house, venting from the front.

## In JennAir's own words

> This mode is used when the freezer is on display in a retail store

[JennAir Use and Care Guide W11362247C, column refrigeration](https://web.archive.org/web/20260313024850/https://www.jennair.com/content/dam/global/documents/202306/owners-manual-w11362247-revC.pdf) [JennAir Use and Care Guide W11362247C, column refrigeration](https://web.archive.org/web/20260313024850/https://www.jennair.com/content/dam/global/documents/202306/owners-manual-w11362247-revC.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir built-in column freezers covered by Use and Care Guide W11362247.

## JennAir Showroom freezer repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://freezerrepair.center/locations/)

[Tampa Bay](https://freezerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://freezerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://freezerrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://freezerrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://freezerrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://freezerrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://freezerrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://freezerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://freezerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://freezerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://freezerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://freezerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://freezerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://freezerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://freezerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://freezerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://freezerrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://freezerrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://freezerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://freezerrepair.center/locations/south-florida/coconut-grove/)
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- [Boca Raton](https://freezerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://freezerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://freezerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://freezerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://freezerrepair.center/locations/new-york/upper-west-side/)
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- [Battery Park City](https://freezerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://freezerrepair.center/locations/new-york/brooklyn-heights/)
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- [DUMBO](https://freezerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://freezerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://freezerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://freezerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://freezerrepair.center/locations/new-york/scarsdale/)

[Houston](https://freezerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://freezerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://freezerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://freezerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://freezerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://freezerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://freezerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://freezerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://freezerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://freezerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://freezerrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://freezerrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://freezerrepair.center/locations/houston/the-woodlands/)
- [West University](https://freezerrepair.center/locations/houston/west-university/)

[Chicago](https://freezerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://freezerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://freezerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://freezerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://freezerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://freezerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://freezerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://freezerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://freezerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://freezerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://freezerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://freezerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://freezerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://freezerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://freezerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://freezerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://freezerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://freezerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://freezerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://freezerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://freezerrepair.center/locations/los-angeles/santa-monica/)
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- [Calabasas](https://freezerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://freezerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://freezerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://freezerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://freezerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://freezerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://freezerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://freezerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://freezerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://freezerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://freezerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://freezerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://freezerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://freezerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://freezerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://freezerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://freezerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://freezerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://freezerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://freezerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://freezerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://freezerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://freezerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://freezerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://freezerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://freezerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://freezerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://freezerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://freezerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about Showroom.

### Can I clear Showroom myself?

Hold the top and bottom zone icons together for 3 seconds to leave showroom mode.

### My JennAir freezer column lights up but is warm inside. Why?

It may be in showroom mode. Hold the top and bottom zone icons for 3 seconds to turn it off.

### How could my JennAir column end up in showroom mode?

It can be left on from the store or set by holding both zone icons by accident while cleaning the panel.

### How long will my JennAir column take to get cold after showroom mode?

Allow several hours, and keep food elsewhere until the display shows the set temperature holding.

---

**[Read on the site: JennAir column freezer showroom mode: lights on, cooling off](https://freezerrepair.center/error-codes/jennair-showroom/)**

**[Book a visit with FreezerRepair.center](https://freezerrepair.center/schedule/)**
