---
title: "Bertazzoni Error Code... on a freezer column: a numbered problem report"
description: "What Error Code... means on Bertazzoni Error Code... on a freezer column: a numbered problem reports, what to check before booking, and when it is not a failure…"
url: "https://freezerrepair.center/error-codes/bertazzoni-error-code/"
---

# Bertazzoni Error Code... on a freezer column: a numbered problem report

Bertazzoni freezer columns show Error Code with a number for functional problems the owner cannot solve.

## What Error Code... actually means.

Bertazzoni freezer columns show Error Code with a number for functional problems the owner cannot solve. Touching the Alarm button shows the message with its number for 3 seconds, and the info button holds it for 30 seconds; several messages appear one after another.

Bertazzoni freezer display · also shown as Error Code followed by a number

What to do when Error Code... shows on the freezer

### Kind of code Control board and communication

The boards that run the freezer stopped talking to each other, or one of them failed: the main control lost the display panel, or a board reported a problem of its own. A connector loosened by a move and a harness damp from condensation are checked before a board is ordered by model number. Built-in columns and undercounter freezers lean on their electronics more than a basic chest freezer does.

### Usually leads to Freezer control board and alarm repair

Repairing the electronic control, display, door switch and sensors that run a modern freezer, including a temperature alarm that sounds without reason or never sounds at all.

### Shows up as Standalone Freezer Not Freezing

A standalone freezer not freezing shows it on a thermometer long before the food goes soft: packages give under your thumb, a tub of stock is slush at the center, and the cabinet air feels cool rather than biting.

### Make Bertazzoni

Bertazzoni freezers looked at in the home, with the door seal and the temperature it actually holds checked first.

### Source Bertazzoni Built-in Columns Freezer user manual (REF18FCIP, REF24FCIP, REF30FCIP /23)

Bertazzoni REF18FCIP, REF24FCIP and REF30FCIP freezer columns (/23 series, Professional, Master and Heritage). The REF18FCBIP and REF24FCBIP columns use a simpler panel with no message list.

## Before you book, in this order.

Each step comes from Bertazzoni's own guidance for Error Code... on its freezers. Follow it to the end: the last card says whether this is a visit.

01

Touch the Alarm button, then the info button to hold the message, and write down every number shown.

02

Check whether the column is still cold, and move food if it is softening.

03

Book a visit with the numbers; Bertazzoni does not publish meanings for them.

### Still there?

It usually turns into [freezer control board and alarm repair](https://freezerrepair.center/services/control-board-and-alarm-repair/). Book with the code and the model number.

### What not to do

Error Code... is not Power Failure!! or Check condenser, which have their own words on the display. It is also not Demo Mode, where the column looks normal but does not cool.

## What you may notice with it.

The freezer problems Error Code... tends to arrive with. Answer these at the freezer before anyone is booked.

[All problems](https://freezerrepair.center/problems/)

Before you call

### [Standalone Freezer Not Freezing](https://freezerrepair.center/problems/freezer-not-freezing/)

[All 6 causes, cheapest first](https://freezerrepair.center/problems/freezer-not-freezing/)

It also comes with

- [**Freezer Alarm Beeping**](https://freezerrepair.center/problems/freezer-alarm-beeping/)
- [**Freezer Error Code**](https://freezerrepair.center/problems/freezer-error-code/)

Food at risk now

### Standalone Freezer Not Freezing

6 causes, cheapest first

Where Error Code... usually leads

## Freezer control board and alarm repair.

**Control board, display, door switch or alarm · moderate to highest.**

Book a visit [What the job involves](https://freezerrepair.center/services/control-board-and-alarm-repair/)

## Bertazzoni freezers.

Bertazzoni freezers looked at in the home, with the door seal and the temperature it actually holds checked first.

[Bertazzoni freezer repair](https://freezerrepair.center/brands/bertazzoni/)

More Bertazzoni codes

[Power Failure!!](https://freezerrepair.center/error-codes/bertazzoni-power-failure/) [Door Unit OPEN](https://freezerrepair.center/error-codes/bertazzoni-door-unit-open/) [Check condenser](https://freezerrepair.center/error-codes/bertazzoni-check-condenser/)

Control board and communication on other makes

[Bosch Self-test result](https://freezerrepair.center/error-codes/bosch-self-test/) [Fisher & Paykel F1](https://freezerrepair.center/error-codes/fisher-and-paykel-f1/) [Fulgor Milano Error Code...](https://freezerrepair.center/error-codes/fulgor-milano-error-code/) [Gaggenau E..](https://freezerrepair.center/error-codes/gaggenau-e/) [GE Green light blinking](https://freezerrepair.center/error-codes/ge-green-light-blinking/) [Liebherr Error](https://freezerrepair.center/error-codes/liebherr-error/) [Miele F](https://freezerrepair.center/error-codes/miele-f-message/) [Monogram WI-FI flashing](https://freezerrepair.center/error-codes/monogram-wi-fi-flashing/)

[All 13 codes of this kind](https://freezerrepair.center/error-codes/#family-board)

Bertazzoni builds this

### Freezer column

A built-in, full-height freezer that stands alone in the cabinetry, often beside a matching fresh-food column, with a stainless or panel-ready door and an electronic control.

## In Bertazzoni's own words

> touch the button Alarm and the display will show the error message with its error number code.

[Bertazzoni Built-in Columns Freezer user manual (REF18FCIP, REF24FCIP, REF30FCIP /23)](https://us.bertazzoni.com/downloads/13499/10219/8522_FH_FreezerColumns_usermanual_1.pdf?act=download)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni REF18FCIP, REF24FCIP and REF30FCIP freezer columns (/23 series, Professional, Master and Heritage). The REF18FCBIP and REF24FCBIP columns use a simpler panel with no message list.

## Bertazzoni Error Code... freezer repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://freezerrepair.center/locations/)

[Tampa Bay](https://freezerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://freezerrepair.center/locations/tampa-bay/hyde-park/)
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- [St. Pete Beach](https://freezerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://freezerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://freezerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://freezerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://freezerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://freezerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://freezerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://freezerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://freezerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://freezerrepair.center/locations/orlando/celebration/)

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- [Brickell](https://freezerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://freezerrepair.center/locations/south-florida/coconut-grove/)
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- [Palm Beach](https://freezerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://freezerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://freezerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://freezerrepair.center/locations/new-york/upper-west-side/)
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- [Battery Park City](https://freezerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://freezerrepair.center/locations/new-york/brooklyn-heights/)
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- [DUMBO](https://freezerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://freezerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://freezerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://freezerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://freezerrepair.center/locations/new-york/scarsdale/)

[Houston](https://freezerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://freezerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://freezerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://freezerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://freezerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://freezerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://freezerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://freezerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://freezerrepair.center/locations/houston/piney-point-village/)
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- [West University](https://freezerrepair.center/locations/houston/west-university/)

[Chicago](https://freezerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://freezerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://freezerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://freezerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://freezerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://freezerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://freezerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://freezerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://freezerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://freezerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://freezerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://freezerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://freezerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://freezerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://freezerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://freezerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://freezerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://freezerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://freezerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://freezerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://freezerrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://freezerrepair.center/locations/los-angeles/hancock-park/)
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- [Pasadena](https://freezerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://freezerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://freezerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://freezerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://freezerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://freezerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://freezerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://freezerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://freezerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://freezerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://freezerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://freezerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://freezerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://freezerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://freezerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://freezerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://freezerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://freezerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://freezerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://freezerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://freezerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://freezerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://freezerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://freezerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://freezerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://freezerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about Error Code....

### Can I clear Error Code... myself?

Touch the Alarm button, then the info button to hold the message, and write down every number shown. If it comes back, it needs a visit.

### How do I read the number behind Error Code on a Bertazzoni column?

Touch Alarm to show it for 3 seconds, or press info to keep it on screen for 30 seconds. If there are several, they appear in turn.

### Does Bertazzoni publish what each error number means?

No. The manual only says it is a functional problem for service. The number is for the technician.

### Should I restart my Bertazzoni freezer when Error Code appears?

Bertazzoni suggests silencing messages that appear during start-up and leaving the column running for 10 to 12 hours with few door openings. A message that returns after that needs a visit.

---

**[Read on the site: Bertazzoni Error Code... on a freezer column: a numbered problem report](https://freezerrepair.center/error-codes/bertazzoni-error-code/)**

**[Book a visit with FreezerRepair.center](https://freezerrepair.center/schedule/)**
